Input
Hi, I was charged twice for order #4821 this morning. Please send the extra $39 back to my card.
Which team handles it?
- Billing98%
- Shipping<1%
- Sales<1%
- Technical<1%
WhyThe user is reporting a payment error and requesting a refund.
Asks for money back?
- Yes97%
- No3%
How urgent?
- Today49%
- Right now35%
- Within a few days10%
- Can wait a week6%